We really appreciate what you’ve done here; there was no obligation for you to help, but you picked up this problem, identified a simple pragmatic solution and sorted it out – really excellent customer care.
"I know that my clients will get an excellent service… and that they will always do their utmost to get the clients mortgage completed in a timely fashion and with the minimum of fuss. The team provide an excellent all-round service … they are very pro-active in the way that they manage their cases and so they are updating not only the clients but myself also before the need arises for me to chase them. They are always very friendly and very helpful…I would not hesitate to recommend Kelly and her team at Gilroy Steel to any of my clients."
"I have no hesitation in recommending their services…All of the team offer a first class, friendly, professional service. They will deal with all cases, large or small, straight forward or difficult, with the same enthusiasm and professionalism. They are always on hand to provide updates or answer queries. Kelly has built a fantastic team who all work with the same pride and passion as she does, and their number one priority is to provide excellent customer service and get the work done in a timely manner. I always receive great feedback from my customers…complimenting them on how easy they made the process. I have such faith in Gilroy Steel that I recommended them to my parents…They offered the same fabulous glowing review."
“Many thanks for your help and patience when dealing with my equity release.”
“Very satisfied and would recommend your company to anyone. My wife and I were amazed at how fast it was. With your clear presentation and documents were easily understood, we send thanks to your team.”